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How qp1128 Handles Your Personal Data

At qp1128, we take the privacy of every account holder seriously — this page sets out exactly what personal data we collect, why we collect it, how long…

Data Protection PolicyIndia Account HoldersYour Rights ExplainedSecure Data HandlingClear Contact Paths

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What This Policy Covers and Who It Applies To

qp1128 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data qp1128 processes in connection with your account — including your name, contact details, payment method identifiers linked to UPI, Paytm or PhonePe, device information, and usage activity on our platform. Access to and use of qp1128 depends on

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local law and is available where local law permits. We process your data in accordance with applicable data protection principles, including purpose limitation, data minimisation and storage restriction. We do not sell your personal data to third parties. Where we share data with service providers —
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such as payment processors or fraud-detection partners — those parties are bound by contractual obligations to handle your information only for the purpose we specify. You can request a copy of your data or ask us to correct inaccuracies at any time by contacting our support
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team through the channels listed on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

If you have a question about how we handle your personal data, want to exercise any of your rights, or need to raise a concern, our dedicated privacy support team is available…

Live Chat Start a live chat session directly from your account dashboard. Our support agents handle privacy queries separately from general account questions and can escalate to our data team when needed.

Support Ticket Raise a formal support ticket through the account portal by selecting the 'Privacy and Data' category. This creates a trackable case reference and ensures your request reaches the correct team.

Email Send your privacy query directly to our data team via the email address listed in the Contact Us section of your account settings. Include your registered account email so we can verify your identity promptly.

HOW WE PROTECT YOUR DATA

Our Practices: Data, Cookies, Security and Retention

We apply a layered approach to data protection — combining technical security controls, clear retention schedules and transparent cookie handling so you know exactly how your information is used at every stage…

Data Collection

We collect only the data needed to operate your account: registration details, payment method identifiers for UPI, Paytm or PhonePe, session logs and correspondence. We do not collect data beyond what your account activity requires.

Cookie Handling

We use strictly necessary cookies to keep your session active and preference cookies to remember your language and region settings. Analytics cookies are used only with your consent, which you can withdraw at any time from the cookie settings panel.

Account Security

Your account data is protected by industry-standard encryption in transit and at rest. Access to account records is restricted to authorised staff who require it for a defined operational purpose, and all access is logged and audited.

Data Retention

We retain your account data for as long as your account remains active and for a defined period afterwards to meet legal and financial reporting obligations. Once the retention period expires, your data is deleted or anonymised.

Your Rights

You have the right to access a copy of your personal data, request corrections, ask for deletion where no legal obligation requires retention, and object to certain types of processing. Submit any such request through live chat or email.

Requesting Changes

To update the personal data held on your account — such as your registered phone number or email address linked to your UPI or Paytm profile — log in and navigate to Account Settings, or contact our support team directly for assisted changes.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data rights and privacy practices that account holders ask us about most. If something specific to your account is not addressed here, reach out through live chat or raise a support ticket and we will respond within 72 hours.

We collect your name, email address, phone number and the payment method identifiers you provide — such as your UPI ID or Paytm number. Device and session data are also logged to support account security and fraud prevention.

We share data only with service providers essential to operating your account — payment processors for UPI, Paytm and PhonePe, and security partners for fraud detection. All such parties are contractually restricted from using your data for any other purpose.

After account closure, we retain your data for a period required by applicable financial and legal obligations. Once that period ends, your data is deleted or anonymised so it can no longer be linked back to you.

Submit a data access request through live chat or email, selecting the privacy category. We will verify your identity and deliver your data in a readable format within the timeframe required under applicable law, typically within 30 days.

Yes. Where no legal obligation requires us to keep your data, you can request deletion. Submit the request through the support portal under the privacy category. We will confirm the outcome in writing once the review is complete.

Strictly necessary cookies run by default to keep your session active. Analytics and preference cookies require your consent. You can adjust or withdraw your cookie consent at any time from the cookie settings panel accessible from the site footer.

Raise a complaint through the support ticket system under the privacy category. Our data team will review your concern and respond within 72 hours. If you remain unsatisfied, you may escalate to the relevant data protection authority in your jurisdiction.

How qp1128 Handles Your Personal Data

How to Contact Us About Your Privacy

Our Practices: Data, Cookies, Security and Retention

Data Collection

Cookie Handling

Account Security

Data Retention

Your Rights

Requesting Changes

Frequently Asked Questions About Our Privacy Policy

01 What personal data does qp1128 collect when I open an account?

02 Does qp1128 share my personal data with third parties?

03 How long does qp1128 keep my personal data after I close my account?

04 How can I request a copy of the personal data held on my account?

05 Can I ask qp1128 to delete my personal data?

06 How does qp1128 handle cookies and can I opt out?

07 What should I do if I think my personal data has been handled incorrectly?

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